You need to choose 3 secret questions that only you can answer, by selecting from the drop down list and providing answers for them. At least three of the following character sets must be present.It is your responsibility to protect your account details and set a password that complies with the Australian Passport Office's security requirements. If you do not verify your email address within this timeframe, your account and all personal information supplied during creation of the account will be deleted and you will be required to create a new account. You must verify your email address before midnight AEST of the following calendar day after receiving the verification email before you can access this service. *An email address can only be used to create one account. Once you have completed the steps above, an email will be sent to your email address with a link to verify and activate your account. set a password and secret questions and answers to assist with self-service password resets.provide personal details (using the name to be displayed on your passport).The online application requires you to create an account before using its services.